Terms of Service
Last updated: August 2025
1. Agreement to Terms
By accessing and using Eye4 security services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services. Learn more about our company and services.
2. Service Description
Eye4 provides professional CCTV and Eye4 Door Camera installation, monitoring, and maintenance services. Visit our products page to see our full range. Our services include but are not limited to:
- Security camera installation and setup
- Eye4 Door Camera systems
- 24/7 monitoring services
- System maintenance and support
- Cloud storage solutions
3. Installation and Equipment
All equipment installations will be performed by certified technicians. Customers are responsible for providing suitable mounting locations and power sources. Eye4 warrants equipment against defects for a period of 2 years from installation date. Contact us to schedule installation.
4. Payment Terms
Payment is due upon completion of installation unless other arrangements have been made in writing. Monthly monitoring fees are due in advance. Late payments may result in service suspension. Get a quote for pricing details.
5. Privacy and Data Protection
Eye4 respects your privacy and handles all recorded data in accordance with applicable privacy laws. Recorded footage remains the property of the customer, and Eye4 will not access or share footage without proper authorization. Read our Privacy Policy for complete details.
6. Limitation of Liability
Eye4's liability for any claim related to our services is limited to the amount paid for the specific service in question. We are not liable for indirect, incidental, or consequential damages.
7. Service Modifications
Eye4 reserves the right to modify, suspend, or discontinue services with reasonable notice. We will make efforts to minimize service disruptions.
8. Customer Responsibilities
Customers must follow these guidelines. Need help? Visit our support center:
- Provide accurate contact information
- Maintain internet connectivity for system operation
- Notify Eye4 of any system malfunctions promptly
- Use the system in accordance with local laws
9. Termination
Either party may terminate services with 30 days written notice. Upon termination, customers retain ownership of installed equipment, and Eye4 will provide assistance in system transfer. Contact us for termination procedures.
10. Governing Law
These terms are governed by the laws of the jurisdiction where services are provided. Any disputes will be resolved through binding arbitration.
Contact Information
For questions about these Terms of Service, please contact us at:
Email: [email protected]
Phone: +1 (800) 655-1819